Help CenterBilling & PlansManaging Your Subscription & Billing

Managing Your Subscription & Billing

How to view your plan details, access the billing portal, update payment methods, and manage invoices.

Overview

All subscription and billing management happens through two places: your Verusight Settings page and the Polar Billing Portal. This guide covers how to access and use both.

Viewing Your Plan Details

Go to Dashboard → Settings → Plan. This section displays:

  • Plan name — Pro Guard (or your current plan)
  • Price — $499/year · Annual subscription
  • Purchase date — when you subscribed
  • Renewal date — when your next annual payment will be charged (if active)
  • Expiration date — if you've cancelled, this shows when access ends (displayed in red)

Plan Status Indicators

Status What It Means
"Pro Guard" with renewal date Active subscription, will auto-renew
"Pro Guard" with expiration date (red) Cancelled — monitoring continues until this date
"No active plan" Free tier — upgrade available
"Activating Pro Guard…" Payment received, subscription is being provisioned

Accessing the Billing Portal

Click the "Manage Billing →" button in the Plan section. This opens the Polar Billing Portal in a new browser tab.

In the billing portal, you can:

  • Update your payment method — change credit card or payment details
  • View invoices — download past invoices for accounting and expense reporting
  • Cancel your subscription — stop future billing (current period remains active)
  • View billing history — see all past charges

Subscription After Upgrade from Report Unlock

If you purchased Pro Guard while unlocking a report, your subscription is automatically linked to your Verusight account. You don't need to take any additional steps — Settings will reflect your plan immediately after activation.

Payment Processing

Payments are processed securely through Polar, our payment partner. Verusight never stores credit card numbers on our servers — all payment information is handled by Polar's PCI-compliant infrastructure.

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