FAQ & Troubleshooting
Common issues, rate limits, payment problems, and contact support.
I Can't Verify My Domain
Quick diagnostic guide for domain verification failures across all verification methods.
How to Contact Verusight Support
All available support channels — live chat, email contacts, and response time expectations.
Frequently Asked Questions
Answers to the most common questions about Verusight — scanning, plans, security, and account management.
I Paid but My Report Is Still Locked
What to do when payment is complete but your report hasn't unlocked yet.
Rate Limit Errors Explained
Understanding rate limits on Verusight — why they exist and how long to wait.
My Scan Is Taking Too Long
What to do when a domain scan seems stuck or is taking longer than expected.